West Coast Personnel is recruiting for a Guest House Coordinator position at an established guesthouse in Cape Town. The role is suited to a professional and organised hospitality candidate who enjoys working directly with guests while coordinating the daily activities required to keep a guesthouse operating smoothly.
The advertised salary is R12,000 to R15,000 per month, and the position is listed as permanent and full-time. The vacancy also states that there is a three-month probation period.
Job Overview
Job Detail Information
Job Title Guest House Coordinator
Employer West Coast Personnel
Location Cape Town, Western Cape
Sector Hospitality
Employment Type Permanent
Working Arrangement Full-time
Salary R12,000 – R15,000 per month
Probation 3 months
Reference CPT001319/OK
Closing Date 28 October 2026
Application Method External Application
Key Responsibilities
The successful candidate will contribute to both guest services and the day-to-day operation of the guesthouse. Responsibilities include:
- Welcoming guests and handling check-in and check-out procedures.
- Managing reservations, enquiries, guest requests and feedback.
- Coordinating housekeeping, laundry and general maintenance requirements.
- Preparing staff schedules, allocating duties and monitoring service standards.
- Managing inventory and purchasing within the approved budget.
- Ensuring guest rooms and shared areas maintain a consistently high standard.
- Promoting the guesthouse through online booking platforms and social media.
- Responding to guest concerns promptly and professionally.
- Supporting compliance with applicable health, safety and hospitality requirements.
- Helping to maintain smooth daily guesthouse operations.
Requirements and Qualifications
The vacancy requires previous experience in guesthouse, hotel, lodge or hospitality operations. Candidates should also have experience using reservation or booking management systems.
The employer is looking for someone with strong communication and customer-service abilities, together with organisational, leadership and problem-solving skills.
Additional requirements include the ability to supervise staff, manage multiple priorities and remain professional in a busy guest-facing environment.
Experience and Skills
The vacancy specifically highlights experience and skills in:
- Guesthouse, hotel, lodge or hospitality operations.
- Reservation or booking management systems.
- Social media and online booking platforms.
- Customer service and communication.
- Staff supervision and leadership.
- Organisation and problem-solving.
- Managing multiple priorities.
- Maintaining attention to detail.
- Working calmly and effectively in a busy environment.
Candidates must also be willing and available to work weekends and public holidays when required.
Salary and Employment Details
The advertised salary is R12,000 to R15,000 per month. The position is permanent and full-time, with a three-month probation period stated in the vacancy.
No additional salary benefits or allowances are specified by the employer in the supplied vacancy.
Location
The position is based in Cape Town, Western Cape, at an established guesthouse located in the heart of Cape Town.
Who Should Apply
This opportunity is particularly relevant to candidates who have previous experience in guesthouse, hotel, lodge or hospitality operations and are comfortable combining guest-facing responsibilities with operational coordination.
Applicants should be able to communicate professionally, supervise staff, manage reservations and respond effectively to guest needs while handling several operational priorities.
How to Apply
The vacancy is listed as an External Application through West Coast Personnel.
The supplied vacancy does not provide a direct application URL, email address or telephone number.
Application: Application instructions were not fully specified in the supplied vacancy.
Closing Date
The application deadline is 28 October 2026.
Candidates should submit their applications before the stated closing date and should not rely on the vacancy remaining available after the deadline.
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