Staff Solutions is recruiting an Executive Housekeeper for a well-established hotel in Graaff Reinet. The position is in the hospitality industry and involves leading housekeeping operations, maintaining cleanliness standards and supporting a high-quality guest experience. The vacancy is listed as permanent and full-time.
This is a leadership-focused housekeeping position covering guest rooms, public areas, laundry and back-of-house spaces. The role also involves team development, quality control, stock management, budgeting, safety compliance and coordination with other hotel departments.
Job Overview
The Executive Housekeeper will oversee the hotel's housekeeping function and ensure that operational procedures and cleanliness standards are maintained across relevant areas of the property.
The position requires a Diploma in Hotel Management or Housekeeping Operations and a minimum of 3–5 years of housekeeping leadership experience in a luxury hospitality environment. Candidates should also have knowledge of cleaning products, laundry operations and hygiene protocols.
The vacancy also requires competence in Microsoft Office and housekeeping management systems, together with strong communication and interpersonal skills.
Key Responsibilities
A major part of the role is operational leadership. The Executive Housekeeper will develop and monitor housekeeping policies, standard operating procedures and cleanliness standards. The position also includes supervising daily activities across guest rooms, public areas, laundry and back-of-house spaces.
Other operational responsibilities include planning departmental rosters, coordinating with maintenance regarding defects and repairs, and maintaining hygiene standards in accordance with health and safety legislation.
The position also has administrative and strategic responsibilities. These include preparing the annual housekeeping operations plan, controlling linen and cleaning-supply inventory, working with procurement and maintaining key-control systems. Regular quality checks and cleaning audits are also part of the role.
Requirements and Qualifications
The vacancy specifies the following requirements:
- Diploma in Hotel Management or Housekeeping Operations.
- Minimum 3–5 years of housekeeping leadership experience in a luxury hospitality environment.
- Strong knowledge of cleaning products, laundry operations and hygiene protocols.
- Competence in Microsoft Office and housekeeping management systems.
- Strong verbal communication and interpersonal skills.
- Proficiency in written and spoken English.
- A second official language is listed as an advantage.
The employer also highlights leadership, team development, attention to detail, quality control, adaptability, problem-solving and cross-departmental collaboration among the desired competencies.
Experience and Skills
The role requires senior housekeeping experience rather than entry-level experience. Candidates should have experience leading housekeeping operations in a luxury hospitality environment.
The position also requires the ability to maintain service standards while managing people, processes and resources. Responsibilities include training and developing team members, monitoring performance and identifying training needs.
Customer service is another important aspect. The Executive Housekeeper will be expected to ensure rooms and public areas meet the required standards, respond to housekeeping-related guest requests and complaints, and support service recovery when necessary.
Salary and Employment Details
Employment type: Permanent, Full-Time.
Salary: Not disclosed by the employer. The supplied vacancy shows the remuneration frequency as Monthly, but does not provide a salary amount.
The position requires flexibility to work weekends and public holidays. Candidates should also be physically capable of standing or walking for extended periods.
Location
The Executive Housekeeper position is based in Graaff Reinet, Eastern Cape. The vacancy describes the employer's client as a well-established hotel in Graaff Reinet.
Who Should Apply
This opportunity is suited to experienced hospitality professionals with a background in housekeeping leadership. Candidates should carefully assess whether they meet the stated diploma requirement and the minimum experience requirement before applying.
Applicants should also be comfortable managing housekeeping teams, maintaining quality standards, monitoring stock and coordinating with other hotel departments.
How to Apply
The supplied vacancy does not provide an application URL, email address or detailed application procedure.
Application instructions were not fully specified in the supplied vacancy.
Applicants should verify the original vacancy and use the legitimate application channel provided by the vacancy source before submitting personal information.
Application Preparation
Candidates should ensure their CV clearly shows their housekeeping leadership experience, particularly experience within a luxury hospitality environment.
It is also useful to clearly list relevant qualifications, knowledge of housekeeping management systems, Microsoft Office proficiency and experience with areas such as laundry operations, hygiene, quality control, inventory and team development.
Closing Date
Closing date: Not specified by the employer.
No comments:
Post a Comment